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Time |
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Social Computing Strategy Track |
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Social Computing Technology Track |
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Monday, October 20, 2008 |
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7:30 - 8:30am |
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Breakfast |
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 |
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8:30 - 9:45am |
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Rob Howard Keynote
Conversations Matter: Social Computing in Action |
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10:00 - 10:45am |
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Social Computing Tools 101 |
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Branding Your Community |
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11:00 - 11:45am |
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Customer Social Communities |
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Chameleon Deep Dive |
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Noon - 1:00pm |
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Lunch |
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1:00 - 1:45pm |
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Social Networking Strategies In Today's E-to-E World |
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Extending Community Server, Part 1 |
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2:00 - 2:45pm |
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Leveraging Customer Conversations to Enhance Customer Support |
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Extending Community Server, Part 2 |
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3:00 - 3:45pm |
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Social Commerce: eCommerce Evolved Marketing |
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Tips and Tricks to getting the most out of CS |
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4:00 - 4:45pm |
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Panel Discussion
Conversations Matter: Social Computing in Action |
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6:30 - 8:00pm |
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Dinner |
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8:00 - 11:00pm |
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Casino Night |
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 |
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Time |
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Social Computing Strategy Track |
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Social Computing Technology Track |
 |
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Tuesday, October 21, 2008 |
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8:00 - 9:00am |
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Breakfast |
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 |
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9:00 - 10:00am |
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Sean McDonald Keynote: Dell Listens |
 |
 |
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10:00 - 10:45am |
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Project Management of Community Initiatives |
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How to Scale Community Server |
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11:00 - 11:45am |
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Measuring Return On Investment |
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Community Server Evolution |
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Noon - 1:00pm |
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LUNCH |
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 |
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1:00 - 1:45pm |
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Social Computing Inside the Firewall, Part 1 |
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Harvest, Analytics and Reporting |
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2:00 - 2:45pm |
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Social Computing Inside the Firewall, Part 2 |
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The Wonderful World of Wiki |
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3:00 - 5:00pm |
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Joint Session: Incorporating Collaborative Computing into a Broader Web Strategy |
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 |
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Time |
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Social Computing Strategy Track |
 |
Social Computing Technology Track |
 |
 |
Wednesday, October 22, 2008 |
 |
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8:15 - 9:00am |
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Breakfast |
 |
 |
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9:00 - 10:00am |
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Rob Howard Keynote: Futurevision: What’s Next |
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 |
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10:00 - 10:15am |
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Break |
 |
 |
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10:15 - 11:15am |
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Rob Howard Keynote: Futurevision: What’s Next cont’d |
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